Venus And Apollo -  The Original portable halogen vaporizer

Terms & Conditions

Product prices exclude VAT 24%, which is added to all orders within European Union. Payment is made in Euro currency. If the availability of a product ends or is unreasonably prolonged, we reserve the right unilaterally to cancel parts on order to speed up delivery. We will send you an order confirmation by e-mail. In order to receive the order confirmation, you must provide an e-mail address when ordering. The contract will be generated upon order confirmation. We reserve the right to change prices.

Fixed delivery costs are added to the total amount of the order according to the delivery and payment method.


DATA PROTECTION
The contact information requested for the order will not be used for the purpose of providing or clarifying any inaccuracies in the order. Contact information will not be disclosed and will not be used for direct marketing or any other order delivery to an untouchable affair.

The manual material is stored so that third parties or other third parties can not access the registry information. Any obsolete or incorrect information will be destroyed.

The information stored electronically is stored in such a way that no access to the register information can be accessed by third parties or other third parties. Any obsolete or incorrect information will be destroyed.


CUSTOMER REFUNDS
We believe that you will be happy with your purchases. There may always be a situation where restoring the product is indispensable. You have a 14-day refund right from the moment you receive the product. You can either change the product to a new one or get a refund.

If the product is damaged or otherwise improper, please send the product to us and let us know if you want the new one or the money back. In both cases you will always receive the invoice you received with your purchase. Money refunds will be paid into the account without delay within 1-2 weeks.


If you want your money back from the product because it does not meet expectations or is too late, it must be in its original condition with all its accessories and packaging for full refund. However, if the refund does not include everything or is in poor condition due to the cause of the customer, we can not accept the refund. The customer is responsible for the product until it arrives.



In doubt, you can inquire about things by e-mail.

No refund is granted to the product if the item is ordered or made at the purchaser's request.

We reserve the right to recover the customer's refunds if the Customer Return is made in violation of the terms or conditions of delivery.

CHANGE
If there is any apparent write, calculation or processing error in the price and other information on the website, Steam Story Oy are not required to deliver the products in accordance with these incorrect information. The customer decides whether he wants the delivery under the terms and conditions.